Refund Policy

RETURNS

If you aren’t satisfied with your purchase, we offer a 30 days returns policy from delivery date

CONDITION OF RETURNS

If you aren’t satisfied with your purchase, we offer a 30 days returns policy from delivery date

Full return condition below

Item/s must be returned within 30 days of delivery.

Item/s must be returned in their original condition, unworn with tags attached, unwashed and no perfume residue.

 

Please carefully read through our returns policy as you are agreeing to this when you make a purchase from our Website.

We understand your purchase may not be exactly what you wanted. You can return your item(s) within 30 days of delivery for a STORE CREDIT if it is unused & with the original tags attached.

Item/s on SALE with a discount both applied or automatic of 30% or more are considered FINAL SALE and cannot be returned unless due to a fault as assessed by our quality control department.

Due to fast turnaround, currently we do not offer exchanges on returns.

Return costs are the responsibility of the customer and not covered.

MANUFACTURING FAULTS

If you have a minor fault with a product, we can choose to give you a free repair instead of a replacement, or a store credit. When you have a major fault with a product, you have the right to ask for your choice of a replacement, store credit, or refund. 

We cannot guarantee any order changes once an order is confirmed as our warehouse works extremely fast. Should you change your mind on your order prior to it being shipped, you will be issued with a store credit.

FINAL SALE

** It is the responsibility of the customer to ensure that all site policies, terms and conditions are read and understood prior to making a purchase with Outcast Clothing ** Refer to our ACL policy 

The customer is required to cover any re-shipping costs, unless the new order value qualifies for free shipping